Shipping policy

Last updated: 18 June 2026

Delivery Areas

Hot Buttered ships to Italy and to the European Union countries served by the website at the time of purchase.

Shipping Costs

Standard shipping costs are:

• Italy: €5.90
• European Union countries: €8.90

Any free shipping promotions will be indicated directly on the website.

Delivery Times

Orders are generally processed within 1–2 business days following payment confirmation.

Delivery times may vary depending on the destination and the period of the year.

Any delivery times displayed on the website are provided for guidance only.

Delivery Address

Customers are responsible for the accuracy of the information provided when placing an order.

A complete and correct delivery address, together with a valid telephone number and e-mail address, must be provided.

Failed Delivery and Returned Parcels

If a shipment is returned to the sender due to an incorrect or incomplete address, recipient unavailability, refusal of delivery or failure to collect the parcel, the Seller may charge or deduct the costs incurred for shipment, return and any subsequent re-shipment.

Force Majeure

The Seller shall not be liable for delays or failures in delivery caused by events beyond its reasonable control, including strikes, severe weather conditions, logistical disruptions, governmental actions or other force majeure events.